Ideas are the fuel for great design and our traditional concept of what defines a great idea has fundamentally shifted since the emergence of the web, and shifted again with mobile and touch screen.

Historic England

Creative direction and Brand development
Project 21

Historic England

Following the success of work with the V&A, The British Library, I was chosen to creatively direct the Brand developement and responsive website build for this new “Historic England” brand. The key challenges were to help build and creatively direct an internal team of user experience architects, Designers, and front end developers, to help guide the organisation at both a strategic business level and a delivery level.

City Lit

City Lit Magento Ecommerce
Project 20

City Lit

City Lit offers over 5,000 courses to more than 30,000 students every year. The design of this site had to balance exceptional user experience for enrollment and payment along side content rich information. The responsive design works perfectly across all device types and is made easy with Magento's excellent ecommerce engine linked with Drupal's content management.

  • Client: City Lit
  • Role: Creative Direction, interface design and user experience
  • Year: 2015
  • URL:


Arsenal iPad & iPhone/Android App
Project 19

Arsenal iPad & iPhone/Android App

It has been a pleasure to lead the design and UX for this new app. It works beautifully and consistently across different platforms and screen sizes and has built on existing brand guidelines to create a fantastic live match experience for the fans.


Responsive Magento design.
Project 18


Design is in colaboration with brand developement agency Odd and has been a pleasure to help develop the ecommerce experience for selling Designer furnature with over 120 fabric options. We designed and built a bespoke Magento responsive interface with custom backend developement to get the user experience just right.

  • Client: Arlo&Jacob
  • Role: Creative Direction design and User experience
  • Year: 2015
  • URL:

Paul Smith 2013

Creative direction, User experience and global brand guidelines.
Project 01

Paul Smith

The Paul Smith brand combines a genuine sense of humour and mischief; with a love of tradition and the classics. Paul Smith selected the OTHER media to build the company’s first online store in 2004, plus the US store. This has since evolved into a redesign for 2013. I have personally directed both redesigns over the last 4 years and this current design was one of the first fashion retailers to embrace responsive design. We continue to innovate and have fun working with Paul Smith. Thanks to all who have helped me to achieve this fantastic brand and shopping experience.

  • Client: Paul Smith
  • Role: Creative Direction, User experience, Responsive Design
  • Year: 2013
  • URL:


Live 3D iPad app.
Project 17

ECB iPad app

For the first time ever a user can now follow a ball by ball account of the match in real time, beautifully visualised in a completely interactive 3d environment. This app offers an unimaginable amount of detail around each match, stats, player profiles and amazing 3d visualisations of performance.


Creative direction for the world’s leading museum of art and design
Project 02

Victoria & Albert Museum

It has been an honour to be involved in the redesign of this prestigious UK design institution. The first was the award-winning delivery of the Information Architecture and Designs for the V&A Search The Collection website. The second is the front end design and architecture work for the principle V&A Museum website.

  • Client: V&A
  • Role: Creative Direction, User experience
  • Year: 2013
  • URL:

Ben Sherman

Creative direction, User experience
Project 03

Ben Sherman

Providing a stunning new e-commerce and online brand experience for Ben Sherman, one of Britain’s most iconic and legendary fashion brands. We developed a beautiful and on-brand design that more accurately portrayed Ben Sherman, whilst we also streamlined usability to increase conversion.

  • Client: Ben Sherman
  • Role: Creative Direction, User experience
  • Year: 2013
  • URL:

Jasper Conran

Creative direction and User experience
Project 04

Jasper Conran

My brief was to create an elegant and stylish website for Jasper Conran that used statement imagery to capture the brand’s essence online including it's clean lines, quintessential Britishness, contemporary style, wit and craftsmanship. The site had to appeal to a variety of audiences; from fashion students, press and couture lovers to potential partners interested in working with Jasper Conran. On a practical front, the site needed to be search engine friendly and easy to navigate, without compromising the design experience.


iPhone and iPad projects for the BBC
Project 05


Over the last few years I have had the pleasure to work on several projects for the BBC. BBC Listener was a paid for streaming and download audio service for overseas customers. It is sadly no longer available but was highly regarded by the BBC for it's simplicity of use and innovative radio tuner interface. Other prototype projects for the BBC included the Culture Show, Top Gear.

  • Client: BBC
  • Role: Art Direction, User experience
  • Year: 2010-12


English and Welsh Cricket board multiplatform design
Project 06


The ECB has been a major client for many years and I have worked continually on the account since 2009, web site design, usability and build. Award winning iPhone app which has gone through two redesigns and is now on Android and Blackberry platforms. The last 6 months we have been working on a new iPad app which will use state of the art 3d data visualisation to show live match coverage.

  • Client: ECB
  • Role: Art Direction, User experience, App design
  • Year: 2010 -2013
  • URL:


Magento design User experience and build
Project 07


Sunspel are a classic British fashion brand with a distinctive style. I worked on the first Magento build where I produced the information architecture and user experience work while leading the creative team as CD. The screen shots are from this initial build in 2011

  • Client: Sunspel
  • Role: Creative Direction, User experience.
  • Year: 2011
  • URL:


Professor Brian Cox's Wonders of the Universe app.
Project 08


The groundbreaking Wonders app for iPad brings together Professor Brian Cox’s Wonders of the Solar System and Wonders of the Universe books with the award-winning TV series produced by the BBC into a single interactive experience. App review video

  • Client: Harper Collins
  • Role: Creative Direction and User experience
  • Year: 2012

Atlas by Colins

World Atlas for ipad with customisable data layers
Project 09

Atlas by Collins

The app includes more than 200,000 locations, such as cities and landmarks, on globes that can be downloaded for offline use. The app will evolve as the world changes, taking advantage of the latest live data to display a wealth of information about our planet. Atlas promotional video

  • Client: Collins
  • Role: Creative Direction, interface design and user experience
  • Year: 2012

Collins dictionary

Online dictionary in 5 languages
Project 10

Collins dictionary

The overall aim of this project was to bring the heritage and prestige associated with Collins’ printed dictionaries to the digital space. Harper Collins required an online dictionary that positioned them above their competitors for digital language products. This is a typographers dream and every effort was made to conform to the standards of typography and language communication found in a printed dictionary.

  • Client: Collins
  • Role: Creative Direction, interface design, typography and user experience
  • Year: 2012
  • URL: Collins Dictionary

The Royal Collection

Main site redesign and shop
Project 11

The Royal Collection

The Royal collection houses some of this countries most famous and precious art collections. The redesign of the site needed to not only showcase this wonderful collection but serve as a gateway for anyone wanting to visit any of the 6 residences where the collections are on show.

  • Client: The Royal Collection Trust
  • Role: Creative Direction, interface design, user experience
  • Year: 2012
  • URL:

The Rug Company

The UK's premium Designer rug makers
Project 12

The Rug Company

The Rug Company is the UK's most prestigious carpet maker with Designers such as Paul Smith, Vivian Westwood, Alexander McQueen, and Tom Dixon to name only a few. It's products are luxurious and bespoke; the web site needed to mirror these qualities while retaining all the functionality and usability of Magento to deliver what is a great online brand and shopping experience.

  • Client: The Rug Company
  • Role: Creative Direction, interface design, user experience
  • Year: 2011
  • URL:
  • The British Library

    English online and WW1 conceptual responsive designs
    Project 13

    The British Library

    The British library will be launching 2 experimental, responsive prototype sites later this year. I was asked to work alongside existing agencies to develop the front end design and user experience and interface templates for this great british institution. The final sites should be in BETA early 2014.

  • Client: The British Library
  • Role: Creative Direction, interface design, user experience
  • Year: 2013
  • Natural History Museum

    Wildlife Photographer of the year responsive design
    Project 14

    The Natural History Museum

    The Wildlife Photographer of the year is one of the most prestigious of all photography awards. In conjunction with the NHM and the BBC I have been working to develop an interactive experience which showcases the imagery in it's best possible light while promoting entry to the competition and the exhibition. This is again another experimental responsive build and will be the first of it's kind for the NHM.

  • Client: The Natural History Museum
  • Role: Creative Direction, interface design, user experience
  • Year: 2013
  • RFU

    Rugby Football Union iPhone app.
    Project 15


    The RFU iPhone app has been a huge success since it launched and continues to be a source of up to date information for rugby fans in the UK.

    • Client: RFUs
    • Role: Creative Direction design, and User experience
    • Year: 2010

    Football League

    Football League iPhone app.
    Project 16

    Football League

    I designed the current Football League app way back at the beginning of 2010 and it is due for an overhall. Shown here are some design visuals of how we think this may look. This has been a hugely successful app over the years and continues to serve the football League well even after all this time.

    • Client: Football League
    • Role: Creative Direction design and User experience
    • Year: 2012

    Bill Galloway

    I am a creative professional with more than 20 years experience and love to inspire teams to create delightful digital experiences. I am commercially focussed with a proven ability to innovate, challenge and bring new perspective to clients and teams. I do this by working closely with clients to develop strong creative ideas and digital innovation.

    I work hard to understand the client and their business needs while always striving to deliver what is right for the user. This thinking means that I have consistently delivered innovative and award winning digital solutions for many leading brands.

    I’ve successfully held Creative Director and Group Head positions, managed teams of over twenty people and for the last 8 years I have been instrumental in winning, architecting, designing and successfully delivering some of the UK's largest and most prestigious online brands.

    Recently, I have championed new creative working practices using methodologies and technologies to successfully deliver award-winning products. Embracing concepts such as agile, jobs to be done, mobile first, content first, user centred design, one web, lean UX and responsive interfaces to create some truly fantastic digital products. I do and always will strive to lead by example and push teams to embrace the new.

    I believe that ideas are the fuel for great design and that traditional concepts of what defines a great idea have fundamentally shifted since the emergence of the web and shifted again with touch. I currently lead a great team of exciting and talented young professionals and, together, we continue to innovate and have fun.

    Currently - Freelance UI and UX

    After 10 amazing years with other media I am taking a few months off to just live life and be with my family. I will be looking for new challenges later in the year which will be exiting and as always I am looking forward to those challenges.

    Creative Director at the OTHER media

    I oversee the OTHER media’s creative direction, with responsibilities for new business, online design strategy, corporate design, iOS, Android and mobile web. With many years of UX and architecture experience I also head up user experience offering for the OTHER media. I have been instrumental over the last few years in adopting and implementing agile delivery methodologies within the creative and UX delivery teams.

    Product development

    Over the last 4 years product development has become a key focus and I have been fortunate to be involved in several start-ups where conceptual ideas, name generation, brand development, story mapping, lean UX and rapid prototyping have become central to producing innovative digital products.

    Brand development

    Pure digital brand development or digital brand transformation are exiting areas I am frequently involved in either helping existing brands transform successfully or in developing emerging digital only brands such as apps.

    Fashion & Retail

    Online design, and UX for classic British design icons, Paul Smith and Jasper Conran. Other fashion retail clients have included Sunspel, Ben Sherman, The Rug Company and The Royal Collection, Arlo & Jacob, CityLit..


    ECB – Watch as seen on apple keynote, iPhone, Android and Blackberry app development, including revolutionary iPad visualising sports data in real time. Arsenal iPad & iPhone app, Chelsea FC, Sport England, Football League, Rugby Football Union. Constant product innovation in this area is a key part of the last 4 years.


    Historic England – Creative Director in charge of developing this new and exciting cultural organisation, brand development, logo design, brand guidelines and 12 months building an internal team to produce a new responsive launch site.

    British Library – Development of a revolutionary pilot project, which has introduced a new architectural model, responsive design solution and semantic content.

    V&A – Creative direction for the redesign of the Victoria and Albert web site including the highly acclaimed “Search the collections”.

    Other clients include, The Natural History Museum, The Royal Collection, Royal Academy, BAFTA, Museum of Childhood, ZSL and NHM Wildlife Photographer of the year.


    Harper Collins - Creative direction and design for Brian Cox’s wonders of the Universe iPad app.
    Harper Collins - Creative direction and design for Atlas by collins iPad app.

    Collins dictionary - Creative direction and UX on this leading edge online dictionary. Collins dictionary

    Previous Clients

    AA, American Express, Adobe, AT&T, BBC, British Airways, British Gas, British Telecom, Boots, Eurotunnel, Jaguar, Microsoft, Rayban, Royal Mail, Sony, Telewest, United Airlines, Citibank, Astra Zenica, Black and Decker, Cahoot, Paddy Power, Renault, Royal & Sun Alliance, Manchester United, Vodaphone, Reuters, Sky, Ferring Pharmaceuticals, Premier Farnell, Entertainment, Vodaphone, BP, Tarmac, VC Casinos, Disney, Viacom (MTV, MTV Base, Nickelodeon and VH1), Disney, Feld entertainment (Disney Live, Disney on Ice).

    Awards and nominations

    • BIMA 2012 – Education & Outreach – Wonders of the Universe – Winner
    • BIMA 2012 Mobile – Wonders of the Universe – Commended
    • BIMA 2012 Entertainment – Wonders of the Universe – Nominated
    • BIMA 2012 Public Life – The V&A Website Redesign – Nominated
    • BIMA 2012 Education & Outreach – The Collins Dictionary – Nominated
    • BIMA 2012 Grand Prix – Wonders of the Universe – Shortlisted
    • BIMA 2012 Agency of the Year – the OTHER media – Nominated
    • BIMA 2012 Innovation – Wonders of the Universe – Nominated
    • Museums and the Web 2011 – Research / V&A Collections – Winner
    • Future book – Best Website – Collins Dictionary – Won
    • Future book – Adult App – Wonders of the Universe – Nominated
    • Future book – Reference Books Apps – Atlas By Collins – Nominated
    • BIMA – Butterfly Effect brand development NMA – Nomination
    • NMA Grand Prix – Manchester United and Sky video player – Winner
    • NMA – Sport categories for Manchester United’s MU.TV – Winner
    • BIMA – "Cahoot" Best Cross Platform Application – Winner
    • BIMA – "Cahoot" Best Banking & Financial Services – Winner
    • BIMA – Manchester United – Nomination
    • BIMA – MTV and – Nominated
    • Macromedia – Website of the day
    • Macromedia – Website of the day

    Example sites